Questions?

If you have a question, we have an answer!

Do we have to make an appointment or can we just walk in?

At Xtreme we have open jump hours during our hours of operation. We do ask for groups with 20+ or any group events to be called in and scheduled. If Xtreme is closed for a private  event at any time, it will be posted on our website, social media, and around the park.

Do we have to wear socks on the trampolines?

At Xtreme Air we have a NO SHOES policy on our Trampolines.  You are welcome to wear socks or go barefoot. We also provide cubbies and lockers to store your personal items.

What is the age limit for your facility?

We have activities for all ages!

We recommend that children 6 and under come during a slower time of the day (typically, although not always, weekdays or weekend mornings). We do ask that parents stay with the child if the child is 5 and under. Please check out our Little Xtremer’s Page for more information about activities for children 5 and under.

Both the Xtreme Obstacle Course & Landing Pad do have an age limit of 6+. We also take into consideration how small the child is. We ask that customers please listen to our monitors to ensure safety.

If I brought a waiver once do I need to bring one again?

Our general rule is that valid/legible waivers for walk-in customers are kept on file for one year. However, for a variety of reasons, this cannot be guaranteed. It’s always a good idea, if there is any doubt, to bring a new one or phone ahead to see if your waiver remains valid.

How do waivers work if I bring in my child’s friend?

Waivers MUST be signed by a legal parent/guardian and filled out completely in order for us to keep it on file for a year. The parent can Download The Waiver and sign it, then have the child bring the signed waiver to Xtreme. They can also fill out the waiver online.

Do I need to sign a waiver before I can jump Xtreme Air?

Yes. Every participant needs to sign a liability waiver. If you are under the age of 18 your parent or legal guardian must fill the waiver out for you but does not have to be present when you visit the facility. Waivers can be downloaded on our website or picked up at the facility.

When does your time start? How do you know when your time ends?

Xtreme Air starts a new wristband time every 15 minutes. Your time will start on the 15 minute mark you are closest to when you arrive. We issue colored wrist bands that are called out every 15 minutes. When your color and end time is called, your time is up.

Can we drop our kids off or do we have to stay?

You are allowed to drop your kids off, but we do ask that parents with kids 10 and under to stay at Xtreme.

What do I get to do for paying regular admission?

Full access to all of our trampolines, dodgeball, giant airbag and obstacle course! Only children 5 years old and younger are allowed in little Xtremers area.

Can I bring my own food inside?

Unfortunately, we do not permit outside food or drink inside Xtreme Air Park. However, we do offer a Café with many snacks and drink options. For Parents we have gourmet coffee drinks and free WiFi.

Do you have lockers?

Yes, lockers are free. Just ask the front desk and they will give you a lock with its combination that you can use on any available locker.

Do you start your weekend pricing on Friday or Saturday?

Xtreme starts our weekend on Friday.

Do I have to wear closed-toe shoes on the hoverboards?

Yes, for your safety, all riders must wear closed-toe shoes on the hoverboards.